We offer free shipping to UK on orders over £80 and for Londoners we offer pick up in store option, free of charge. We use services of Royal Mail International Tracked & Signed for international shipment and Royal Mail Track & Signed services within the UK. The prices may vary, please proceed to checkout to check the costs. All the parcels need to be signed upon arrival.
If you require faster delivery and the ordered piece is in stock we may be able to arrange express delivery to you via another courier. Please contact us at firstname.lastname@example.org to arrange this service.
We offer an immediate and exchange/refund for any faulty/defective products.
Only ready to ship pieces can be refunded, as pieces made to order are not in stock so it means we produce it specially for you. To these collections we offer a 14 days return and exchange policy for unworn jewellery purchased online in it's original packaging and original receipt. Earrings cannot be returned due to health and safety legislation. The shipment and the return shipment costs will not be refunded.
We cannot accept returns on engraved or personalised pieces.
277 New N Road
For any other queries please contact us at +44 079 039 50 004 or at email@example.com